Your Data With Us Fully Secure

pg50 A trusted online gaming and betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy explains how pg50 What data we collect about you, why we collect it, and how we keep it secure.

By registering on our platform or using our services, you agree to this pg50 Privacy Policyby continuing to use the platform. Please read this policy carefully. If you have any concerns, contact us or discontinue use of the platform.

pg50 In line with our Privacy Policy, we only collect information that is necessary to provide you with the best experience. See below for details.

1.1 Information Provided at Registration

• Full name (as per National ID)
• Mobile number (bKash / Nagad / Rocket registered)
• Date of birth (for age verification)
• Email Address (optional but recommended)
• Password (stored in encrypted form)

1.2 Information for Verification

• Copy of National ID or Passport
• Selfie or Photo (for KYC verification)
• Mobile Banking Statement (if required)

1.3 Automatically Collected Information

pg50 Collected data is used only for specific and legitimate purposes. Our Privacy Policy ensures that no information will be used unnecessarily.

2.1 Primary Use

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your questions or issues quickly.
• Security Assurance: To prevent account hacking and fraud.

2.2 Use for Service Improvement

• Tailoring promotions and bonus offers based on your preferences.
• Improving platform performance and resolving bugs.
• Analysing user experience to inform the design of new features.
• Responsible gaming monitoring and risk assessment.

2.3 Legal Obligations

When required by a lawful request from legal authorities or a regulatory body pg50 We may be required to provide certain information. Where possible, users will be notified in advance.

pg50 The core principle of its privacy policy is that your data will never be sold to or shared with third parties without your permission. However, there are limited, specific circumstances under which data may be shared.

3.1 Approved Third Parties

• Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game Providers: Our game partners — only the data necessary for game operations.
• Security Services: Contracted partners for cybersecurity and fraud prevention.

3.2 What We Never Do

• Selling data to marketing companies.
• Sharing data with competing platforms.
• Using your data for any commercial purpose without your consent.

pg50 We have adopted the highest technical measures to protect your data. Our Privacy Policy isn't just words on paper — it is reflected in the real technology we use every day.

4.1 Technical Safeguards

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection when logging into your account.
• Firewall & DDoS Protection: To protect servers from cyberattacks.
• Regular Security Audits: Audited by independent third-party experts.

4.2 Organisational Safeguards

• Only authorized personnel are permitted to access user data.
• All staff are bound by confidentiality agreements.
• Data access logs are monitored on a regular basis.

4.3 In the Event of a Data Breach

In the event of a data breach pg50 Affected users will be notified within 72 hours and appropriate protective measures will be taken.

pg50 Cookies are used on our website and app to improve your experience. Under our Privacy Policy, you have the right to manage your cookie preferences.

5.1 Types of Cookies

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to not function properly.

pg50 Our Privacy Policy gives every user full control over their data. You have the rights listed below — contact us to exercise any of them.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to your data being used for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

pg50 Strictly prohibits account registration and use of our services by anyone under 18. In accordance with our Privacy Policy, we do not knowingly collect any data from minors.

If it comes to our attention that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects that their child pg50 is being used, please contact us immediately.

pg50 No data is retained beyond what is necessary under its privacy policy.

Once the retention period ends, data is securely deleted or anonymized.

pg50 We reserve the right to update this Privacy Policy when necessary. You will be notified of any significant changes via your registered mobile number or email.

• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• At least 7 days' notice will be given before any major changes take effect.
• Continued use of the platform after any policy update constitutes acceptance of the revised terms.

For any questions or concerns about this Privacy Policy, please get in touch with us: support@pg50.ws